Privacy Policy
Thank you for visiting Handumedia.
We value your privacy and the security of your personal information. To provide you with a better shopping experience, this Privacy Policy explains how we collect, use, store, and protect your data, as well as your rights to manage your personal information.
Information Collection
When you use the Handumedia website and services, we may collect the following necessary information:
1️⃣ Account Information: Name, email address, contact number, shipping address, etc., for order processing and delivery.
2️⃣ Payment Information: Payment method information (such as payment account or payment confirmation information), used only for transaction processing; complete bank card information is not retained.
3️⃣ Browsing and Usage Data: Page visits, click behavior, shopping preferences, etc., are used to optimize the website experience and recommend services.
4️⃣ Customer Feedback: Information provided through customer service, questionnaires, or reviews is used to improve service quality.
We only collect the minimum information necessary to provide the service.
Use of Information
The collected information will be used for the following legitimate purposes:
- Processing orders, shipping goods, and providing after-sales service
- Providing customer support and communication
- Improving website functionality and shopping experience
- Providing users with purchase-related notifications or information (such as order status, promotions, etc.)
- Complying with legal and regulatory requirements
We will not sell your personal information or use it for unauthorized commercial purposes.
Information Storage and Security
- We take reasonable technical and management measures to protect user information and prevent unauthorized access, disclosure, alteration, or loss.
- User data will be stored on a secure server and accessed only by authorized employees.
- For payment information, we comply with relevant payment industry security standards to ensure transaction security.
User Data Management Rights
You can manage, update, or delete your information at any time, including:
- Modifying account information
- Viewing or downloading personal data
- Requesting the deletion of your account and related data
For these actions, please get in touch with us via email:
handumedia@hotmail.com
We will process your request within a reasonable timeframe while retaining necessary records to comply with the law or prevent fraud.
Information Sharing
We may share your information in the following circumstances:
- To cooperate with logistics and payment service providers to complete orders and deliveries
- To comply with laws, regulations, or court orders
- To protect the legitimate rights and interests of Handumedia, users, or third parties
Except in the above circumstances, we will not share your personal information with third parties.
Cookies and Tracking Technologies
- We may use cookies, analytics tools, or other tracking technologies to collect website access data to optimize the website experience and recommend content.
- You can manage or turn off cookies in your browser, but this may affect the use of some functions.
Protection of Minors
- We will not knowingly collect personal information from users under 18.
- If we discover that information about minors has been collected, we will delete the relevant data promptly.
Policy Updates
We may update our privacy policy from time to time.
The updated policy will be published on the website and take effect immediately. We recommend that you check it regularly. By continuing to use the website, you agree to the updated policy.
Contact Us
If you have any questions about our privacy policy or personal information management, please contact:
Email: handumedia@hotmail.com
Handumedia promises: Your information will only be used for legitimate purposes and will always be processed securely and transparently.