Contact Us
Thank you for visiting Handumedia.
We are an online store specializing in dresses, tops, and skirts. We aim to provide simple, comfortable, and practical choices for everyday wear, so each piece seamlessly integrates into your life.
If you encounter any problems while browsing products, placing an order, or receiving your order, please feel free to contact us. Whether it's size advice, product details, order tracking, or returns/exchanges, we will carefully read your questions and strive to provide clear, timely answers.
Contact Information
Customer Service Email:
handumedia@hotmail.com
Phone Number:
+1 865 964 6630
Address:
272 Scalet Oak Way
Lenoir City, Tennessee
United States
Customer Service Hours
Monday to Friday:
9:00 AM – 6:00 PM (Eastern Time)
Saturday, Sunday, and US Public Holidays:
No live support available.
Response Time Notes
- Email inquiries will typically be responded to within 1–2 business days.
- During promotional events or peak order periods, response times may be slightly delayed.
- Emails sent on weekends and public holidays will be processed sequentially on the next business day.
We understand the wait for a response and will strive to provide a clear reply within a reasonable timeframe. Thank you for your understanding and patience.
Tips for Contacting Us
To help you resolve your issues more quickly, please provide the following in your email:
- Order number (if you have already placed an order)
- Name or email address used when placing the order
- A detailed description of the problem and relevant pictures (if it involves product issues)
This will help us resolve your problems more efficiently.
We value the trust of every customer.
Whether it's a simple inquiry or after-sales service, we will treat it seriously.
Thank you for choosing Handumedia.